If I don't communicate in a way that helps you understand what I am saying then it doesn't count. It is my fault. If I come out to look at designing an addition or remodeling a kitchen and I am speaking a foreign language to you, please stop me. Hit me on the head. Tell me to read my own blog and learn some communication skills. I would hate to leave an appointment with you having more questions than before the appointment.
So here is the question, why, as a customer, would you help a remodeler learn how to communicate properly? I don't know. I just know that people will usually help when asked, so I'm asking. I want to get better. I want our company to get better.
We also send out surveys after the project's completion. Please fill it out and mail it to us. We're paying the postage. Thanks
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